FAQ

Frequently Asked Questions (FAQ)

How long does delivery take?

Orders are typically delivered within 7–14 business days depending on your location. International orders may take slightly longer.

Can I return a product?

Yes! We offer a 30-day return policy. If you're not satisfied with your purchase, contact us at primesupply.market@gmail.com and we'll help you with the return process.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard), as well as Apple Pay and Google Pay.

Do you ship internationally?

Yes, we ship to over 40 countries worldwide including Sweden, the UK, Germany, the US, Australia, and many more.

How do I contact customer support?

You can reach us by email at primesupply.market@gmail.com. We aim to respond within 1–2 business days.

Are your products safe to use?

All our products are carefully selected and meet EU safety standards. If you have any concerns about a specific product, feel free to contact us.

What if my order arrives damaged?

If your order arrives damaged or defective, please contact us within 48 hours with photos and we will send a replacement or issue a full refund.